Most people agree that collaboration across functions and divisions is critical for major projects and initiatives designed to reduce costs or generate new revenues but collaboration remains elusive for many companies as they continue to struggle to bring together the necessary skills and resources of different departments, each focused on their own specific objectives.

The upshot of a lack of collaboration is that new opportunities to create economic value are thwarted or completely missed; complex, customised products are hard to create on time and on budget; new sales and distribution channels are difficult to negotiate, and interactions with customers […]